Exchanges & Refunds

Exchanges can be made for READY TO WEAR items only. Any exchanges must be sent back within 14 days of receiving (tracking number says delivered) the item. The item can not be sent back and exchanged if the product looks worn or is not in the same condition as it was sent out. As long as upon arrival of the return we have the item requested in stock it can be exchanged.

Shipping is FREE for any exchanges, as long as you still have your return label which is in your package.  Previous payment for shipping is only for the original item.

All custom items are made to measurements provided. If no measurements are provided, then it will be made by whatever general size you provide.

If the custom item doesn't fit or you provide inaccurate measurements it can be re-made (However it will take ANOTHER 3-4 week production time depending on fabric) or you will have the option to choose a pre-made item. 

Payments

We have multiple payment options on our site. We do not accept third party payments such as cash app, western union etc. or any other payment service.